The intent of this Alert is to provide a quick reference to your service network on the motor component change for Red Jacket Submersible Turbine Pumps (STPs).
1. General information
2. IQ Software Upgrade
Effective August 1, 2011 Veeder-Root will begin shipping Submersible Turbine Pumps (STP) with motors from a new motor supplier, Faradyne Motors. This component change supports Veeder-Root’s continued commitment to the industry to deliver reliable, safe, and high quality STPs. With the exception of the need to update IQ software to work with STPs with the new motor there are no backwards compatibility issues.
UMPs installed with a Faradyne motor can be identified based on stenciling on the UMP.
Cartons containing Faradyne motors will be marked with an “FM” printed between the bar code and the model number.
Additionally, UMPs installed with a Faradyne motor can be identified based on slight differences in the end bell / discharge head. See comparison photos below: